Staff count: 30
It is my pleasure to provide a reference for T4B. We moved to T4B in August 2015 and were completely satisfied with the noticeable changes that we experienced in improved response times, the well informed general advice we received, and the holistic approach to IT. These guys really do it all!
We had a major project of relocating our office in 2016. Damian’s assistance with saving costs on our phone system and plan, arranging for new Internet connections and being able to respond when critical incidents happened during our move was invaluable.
We recently had a major server failure and our business was crippled by a malicious virus. Damian worked through the night to ensure we could operate our business as normal the next morning and continued his commitment to getting us completely up to speed until everything was resolved after this attack.
We have found T4B’s fixed price IT support plan of great benefit as we always know what our costs will be.
If you are considering a review of your IT services I have no hesitation in recommending T4B.
Industry: Financial Planning
Staff count: 5
Adviceplan started doing business with T4B in 2016 and have not looked back since. Our costs are lower, the service we get is better and we know our dedicated technician by name and face. He really is part of our team. We didn’t realise how poorly our systems were set up until T4B came on board and simplified everything for us.
We have a new Office 365 cloud email set up which has fixed our unbearable spam problems, and we will shortly be moving our data to the cloud which will further reduce our ongoing support costs. T4B’s commercial approach to IT is refreshing and we love that we’re not dealing with a group that’s too geeky! Damian has taken the time to learn and understand our business as well as our systems.
Staff count: 6
It has been a pleasure working with Damian from T4B at all times. His expertise is unsurpassed and his response to ‘distress calls’ to solve an IT issue has always been timely, friendly and relaxed. He has also provided expert advice about purchase and maintenance of new IT equipment including computers, networking items and AV equipment which has been extremely valuable.
Our centre is small and comprises only a tiny network of five computers but Damien has always provided the same attention to detail as if we were a large corporation. Problem solving is thorough and we are provided with clear accurate documentation of all logged issues and responses to ensure our records are up to date.
Many thanks Damian…