A new team started at Cambridge Weight Plan Australia Head Office in early 2017. We had a lot of work to do to prepare for expansion and growth of the business throughout Australia.
Our network, hardware and software all needed significant rebuilding.
We were referred to T4B and engaged with them to achieve these goals. For 12 months now, Damian and more recently Blake have achieved excellent results with us.
Damian has worked with us so that we now have:
• a stable network
• up-to-date and clean hardware and devices
• up-to-date software
• reliable backup to the Cloud
• AutoTask Workplace – for document and file sharing across the network and backed up, with excellent version control
• Microsoft 365 and Project for office tools and email
• MYOB cloud version
• a supplier who will negotiate with third parties on our behalf.
Our whole system is now in the Cloud, accessible from anywhere in the world with an internet connection.
In addition, we have now moved to a Managed Services Agreement, allowing us to budget and manage our IT costs much more accurately. A great way to move forward in this partnership!
T4B’s skill level and industry knowledge are excellent. But the winning edge is his commitment to relationship and professionally working with Cambridge Weight Plan.
He owns our success with us!
I highly recommend T4B to you!
VoxGroup is a boutique firm that provides both legal and non-legal consulting services. Our IT requirements are critically important to us.
Moving to a new IT company was always going to be a challenge and was definitely the cause of angst and concern throughout the company, however T4B made us feel relaxed, comfortable and in good hands.
Their pre-transition meeting answered all our questions, the actual transition was professional and timely, and the implementation roll-out has exceeded all our expectations.
The team on our account, headed by Damian and supported by Blake and Michael, deliver as promised, with the minimum of fuss. I can’t speak highly enough of our experience with T4B.
Staff count: 6
It has been a pleasure working with Damian from T4B at all times. His expertise is unsurpassed and his response to ‘distress calls’ to solve an IT issue has always been timely, friendly and relaxed. He has also provided expert advice about purchase and maintenance of new IT equipment including computers, networking items and AV equipment which has been extremely valuable.
Our centre is small and comprises only a tiny network of five computers but Damien has always provided the same attention to detail as if we were a large corporation. Problem solving is thorough and we are provided with clear accurate documentation of all logged issues and responses to ensure our records are up to date.
Many thanks Damian…
Industry: Financial Planning
Staff count: 5
Adviceplan started doing business with T4B in 2016 and have not looked back since. Our costs are lower, the service we get is better and we know our dedicated technician by name and face. He really is part of our team. We didn’t realise how poorly our systems were set up until T4B came on board and simplified everything for us.
We have a new Office 365 cloud email set up which has fixed our unbearable spam problems, and we will shortly be moving our data to the cloud which will further reduce our ongoing support costs. T4B’s commercial approach to IT is refreshing and we love that we’re not dealing with a group that’s too geeky! Damian has taken the time to learn and understand our business as well as our systems.
It is my pleasure to provide a reference for T4B. We moved to T4B in August 2015 and were completely satisfied with the noticeable changes that we experienced from day one. Improved response times, the well informed general advice we received, and the holistic approach to IT. These guys really do it all!
We had a major project of relocating our office in 2016. Damian’s assistance with saving costs on our phone system and plan, arranging for new Internet connections and being able to respond when critical incidents happened during our move was invaluable.
We recently had a major server failure and our business was crippled by a malicious virus. Damian worked through the night to ensure we could operate our business as normal the next morning and continued his commitment to getting us completely up to speed until everything was resolved after this attack.
We have found T4B’s fixed price IT support plan of great benefit as we always know what our costs will be.
If you are considering a review of your IT services I have no hesitation in recommending T4B.
The MJ Harris Group has recently worked T4B to assist in taking our systems to the next level. We have moved our data storage into the cloud with “Soonr” enabling greater accessibility to our information and confidence that our Critical business information is safe and secure.
Since moving to our new factory in Thomastown, we had very, very slow internet. Damian was able to supply an Internet Service 20 times faster than what we had, without it being cost prohibitive. This has majorly improved productivity in our office.
We have Recently referred T4B to one of our own clients who is also happy with the service.
I highly recommend Damian and T4B for any computer and IT services.
Cloud File storage – Soonr – Apple Mac
Internet services, hardware relocation, Phone system, Cost savings.
Saying good bye to servers – office 365 and soonr
No tapes required
New computers, Anti Virus, Printers, Internet, hybrid cloud email, local storage with cloud backup
Intel mini computers for the takeaway industry.
Professional IT Services
IT support for Melbourne Business. If your business needs assistance with Computer Systems in Melbourne, you've come to the right place. Let us remove the confusion and ensure your systems are reliable, your users are productive and your information is secure. We'll do all of this while paying close attention to your business strategy and ensuring your costs are kept to a minimum. We provide a full helpdesk service and also supply, install and support your Desktop, Laptop, Network, Internet, Website, Phone System and all Hardware. If you need IT support for your Melbourne Business, T4B is the ultimate choice!
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Have you lost confidence in your IT support company? Perhaps IT costs are spinning out of control. Maybe it's time for a second opinion? We have over 15 years experience in providing technical advice and support to Australian businesses and have a very simple, business savvy approach. We love helping solve your business challenges with simple technical solutions! Give us a call to fix all your IT support hassles and give your small business an edge over the competition.
Contact us to have a chat about your business IT
Looking for fully managed IT services for your small business? Melbourne businesses can rely on T4B! Our friendly and professional Tech Support Helpdesk is ready to solve all of your computer problems and keep your network in tip top shape. Our team is on standby to give you personalised technical support, professional IT advice, and access to the latest solutions to help your business run as efficiently as possible. T4B offers genuine value for money service and a quality of service we know you’ll love.
We offer traditional hourly rate style services, but specialise in providing our full service, fixed price managed helpdesk solution – We’ll keep a watchful eye on all your systems to ensure your technology is always up and running. We are proud to say the businesses we work with see us as an extension of their team that can be called upon any time, 24/7 for tech support. Of equal importance, at T4B we don’t make you fit in with us. We tailor the way we work to suit you, your way! T4B is always here to help with our premium IT services. Melbourne businesses call us today!
Our fully managed IT services for Melbourne's small businesses is ideal if you’re looking for a genuine, fully comprehensive fixed price IT support solution. If you’d prefer to pay by the hour, we fully understand that a fixed commitment is not for everyone and happily work a more traditional hourly rate arrangement. If you want a trusted IT partner, T4B do it best – we would love to hear from you. You won’t believe how easy it is to work with our helpdesk team!
At T4B, we believe we’re one of the best IT companies Melbourne has to offer. You and your staff will have access to the latest and greatest management and monitoring technologies to ensure maximum systems uptime, and an amazing group of Melbourne based helpdesk technicians to help whenever you need it.
We use a specialised diagnostic tool that monitors your network and computers 24 hours a day, 7 days a week so any risks and issues can be brought to our attention before they cause interruption to your business.
Our industry leading client management system ensures you will always know the status of your job. You can log requests via email, online or by calling 1300 042 122. Melbourne business owners, get in touch today! If you like the idea of instant responses and quick results, give us a go! We can help you get back up and running in no time. We do our best to spare you any techno-babble, and are equally happy working remotely or onsite in your office.
If you need top quality IT services, Melbourne's small business owners contact T4B today on 1300 042 122.